Learn how to add a new Team to your Chekhub account
- Navigate to the Teams Page:
- Access the Teams page from the navigation dashboard on the left side of your screen.
- Add a New Team:
- Click the "+Team" button located in the "All Teams" panel on the left side of the page.
- Select a Team Type:
- Choose from three team types:
- Standard Team: For your direct employees.
- Vendor Team: For external vendors performing work for you.
- Customer Team: For customers external to your organization.
- Choose from three team types:
- Enter Team Details:
- Provide a name for the new team.
- Select a parent team to define its hierarchy within the organization.
- Optionally, you may include a Team Location and associated Ticket Templates as well as add additional properties such as an address or contact information.
- Save the Team:
- Click the checkmark to save your changes.
Adding Members to a Team
In the Chekhub platform, there are two ways to add members to your teams.
- Navigate to the Teams Dashboard: Locate the Subscription section on the top navigation bar and select it.
- Find the Member: Within the Members panel of this tab, search for the member you want to add or browse through the existing member list.
- Assign to a Team: Once you've found the member, select the Edit Member button located to the right of the screen. There, you'll find an option to assign them to a team (or multiple teams if needed).
- Save the Changes: After selecting the team(s), confirm your selections and save the changes. This will add the member to the designated team(s) within Chekhub.