Create a Ticket

Learn how to create a new Ticket on your Chekhub account

1. Navigate to the Dashboard:
   • Access the Dashboard from the navigation menu on the left side of your screen.
2. Initiate Ticket Creation:
   • Click the "Create Ticket" button located in the top right corner of the Dashboard.
3. Enter Ticket Details:
   • There are four main components needed when creating a ticket; they are considered the "Four Pillars".
     • When: Due Date
       • Select the date by which the ticket is due.
     • Where: Location or Asset
       • Choose the specific location or asset associated with the ticket.
     • What: Checklist
       • Select the checklist that needs to be completed for this ticket.
     • Who: Teams or Members
       • Assign the teams or members responsible for the work.

1. Add Additional Conditions:
   • Choose to toggle on the following conditions if your ticket requires them:
     • Service Dispatch
     • Require Check In
     • Prevent Early Start
     • Enable Asset Validation
2. Add a Workflow (Optional):
   • If necessary, add a workflow to assign multiple locations or assets, checklists, and teams or members to the ticket.
3. Save the Ticket:
   • Click the checkmark to save your changes.

You have now successfully created a new ticket for your organization in Chekhub!