Adding Alerts to Checklists

How to Add Alerts to a Checklist

  1. To add an Alert you must first create a Checklist. Start from the Checklists Dashboard in the navigation menu on the left side of your screen.
  2. Once on the Checklists page, click on the button in the top right that says Create Checklist.
  3. When creating the checklist, when you add steps such as Numeric, Choice, and Decision Tree steps, you will be given the option to add an Alert.alert
  4. When an Alert is added, you are given the option to create a custom alert. 
  5. Once the specifications meet your desired criteria, save the alert and continue creating the checklist.
  6. You have now added an Alert to your Ticket!

Example Logic: Alert if not equal to 5 and greater than 10