How to Recover Deleted Items

Learn how to recover items that have been deleted within your organization (tickets, assets, locations, members, checklists, projects, etc.)

In Chekhub, it's possible to recover deleted items, but this action is only available to users with the correct admin role permissions. If you are an admin with the necessary permissions, follow these steps to recover deleted items:

1. Navigate to the Admin Settings:
   • From the main dashboard, locate the admin module in the left-side navigation menu.
2. Access the Deleted Items Section:
   • Once in the Admin panel, look for the "Deleted Items" tab. This section contains all items that have been removed but are still recoverable.
3. Locate the Deleted Item:
   • Use the search bar or scroll through the list to find the item you wish to recover. The list is typically organized by date, so recent deletions will appear at the topChekhub will provide you details about the deleted item such as when it was deleted and by who.
4. Select the Item for Recovery
   • Highlight the items you wish to recover and use the restore icon on the right side of the line item to successfully restore it.
     
5. Confirm Restoration:
   • You will then be prompted to confirm your action. Once confirmed, the item will be restored to its original location within the platform.

Important Notes:

• Permission Required: Only users with admin role permissions can access the admin panel and the "Deleted Items" section to perform recoveries. If you are not seeing this option, contact your organization admin to verify your permissions.

By following these steps, you can quickly recover any accidentally deleted items, provided you have the appropriate admin permissions in Chekhub.