Add a Service Dispatch

Learn How To Add a Service Dispatch To a Ticket

Service Dispatch in Chekhub optimizes task allocation and ticket distribution to vendor teams, enhancing work order management and ensuring timely service delivery. To add a Service Dispatch, follow these steps:

1. Create a Ticket:
   • Navigate to the Dashboard module and click "Create Ticket" in the top right corner.
2. Fill Out Ticket Details:
   • Enter the Due Date, Assets or Locations, and Checklists necessary for the work.
3. Enable Service Dispatch:
   • Toggle on the Service Dispatch feature.
4. Assign Vendor Teams:
   • Select one or more Vendor Teams from the right side of the screen. You may also specify Roles and Rates for the vendors, though this is optional.
5. Send the Dispatch:
   • Click the "Send Dispatch" button located in the Status Requirements panel on the right.

Additional options such as requiring check-ins, preventing early starts, and validating assets can be activated by toggling them on below the Service Dispatch feature.